Sukhada App Privacy Policy
Sukhada Palliative Care is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our app.
1. Information We Collect.
We may collect the following types of information:
Personal Details: Name, age, gender, contact number, email address, address.
Health Information: Medical history, current treatments, prescriptions, care requirements (shared only with authorized healthcare professionals).
Payment Information: Deposits, billing details, and transaction history.
App Usage Data: Device type, IP address, login history, and interactions within the app.
Emergency Contacts: Details of family members or guardians responsible for the resident.
2. How We Use Your Information.
Your information may be used to:
Provide palliative care and elderly support services.
Facilitate communication between residents, caregivers, and family members.
Process payments, deposits, and billing.
Improve app functionality, safety, and user experience.
Share updates, reminders, or important notifications.
3. Data Sharing & Disclosure
• We do not sell or trade your personal information.
Data is shared only with:
Authorized healthcare providers and caregivers.
Payment service providers (for transactions).
Government or legal authorities, when required by law.
4. Data Storage & Security
We use encryption, firewalls, and secure servers to protect your information.
Only authorized staff have access to sensitive medical and financial data.
While we take all reasonable measures, no system is 100% secure; users share information at their own risk.
5. Data Retention & Your Rights
We retain data only as long as necessary to provide our services & you have the right to:
Access, update, or correct your personal data.
Request deletion of your information (subject to legal/medical record requirements).
6. Cookies & Tracking
We retain data only as long as necessary to provide our services & you have the right to:
The app may use cookies or analytics tools to improve user experience.
You can disable cookies in your device settings.
7. Children’s Privacy
Our services are designed for senior citizens and their guardians. We do not knowingly collect information from children under 18 without parental/guardian consent.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be notified through the app.
